faq
Let’s get your questions answered! Feel free to contact me for any additional inquiries.
Q: What sets your digital design service apart from others in the industry? A: Given my initial focus on clients within the health and wellness industry, I developed a strategic, insight-driven approach to brand design, grounded in clarity, purpose, and a thorough understanding of how to embed wellbeing into brand identity. This foundation shaped my expertise and enabled me to expand my services across a range of industries, applying a personalised approach to help brands connect with their audiences. This cross-industry perspective strengthens my ability to deliver design solutions that are not only visually compelling but also aligned with clearly defined business goals and long-term value.
Q: What is your working style and how can I tell if we're a good fit? A: As a digital designer, I specialise in crafting customised brand experiences rooted in clear communication and a serene, composed atmosphere. If you are intrigued by the prospect of working together, you will get the opportunity to fill out a form that will allow me to understand your unique needs and preferences. I also offer a 15-minute complimentary call, which gives us a chance to connect and explore the project.
Q: What's your process for sourcing images for my designs? A: For lifestyle and product imagery, consider investing in a professional photoshoot if you haven't already. To fill the gaps, I can incorporate stock, royalty-free, and commercial-free photos as needed.
Q: What happens if I am not satisfied with the designs? A: Prior to starting the design process, we will consult to align our visions. Given the nature of my work, my quotes are time-based, taking into account the necessary prep work integrated into my rates. Client satisfaction is of utmost importance; thus, I provide two revision rounds for all projects to fulfil your requirements.
Q: Will you manage my social media accounts? A: No, I do not manage or post directly on my clients' social media accounts. My primary focus is on delivering high-quality social media posts that meet your specific needs. By concentrating solely on the design aspect, I can ensure each project receives the attention and creativity it deserves.
Q: Can I work with you remotely if I’m located overseas? A: Yes, absolutely. Although I’m based in Cape Town, I work remotely with clients across Europe, the United States, Africa, and beyond. DesignWellWithSarah is designed for easy online collaboration, making it simple to communicate, share ideas, and deliver high-quality digital design work, no matter where you are in the world.
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"Outer beauty is inner beauty made visible."
- Paulo Coelho